emoji page FAQ

Q&A

Any questions?

Here are their answers

Paid Advertising

What type of companies do you work with?
flèche question paid ad

DTC and eCommerce primary, but we've also had the opportunity to work with Lead Generation and B2B accounts.

Is there a minimum budget?
flèche question paid ad

No, it all depends on your ambition and your level of product-market fit.

How are your fes calculated?
flèche question paid ad

A mix of a fixed fee based on the number of channels managed and a variable component depending on the budget.

Is there a commitment period?
flèche question paid ad

You are free to stop working with us 30 days after notifying us.

Are there any hidden fees?
flèche question paid ad

There are no setup or administration fees. On the other hand, if you'd like us to advise you on separate issues such as advertising design, Google Analytics settings or landing page creation, these are separate services.

Creative Strategy

How many rounds of revisions will we be allowed?
flèche question création publicitaire

2 rounds of revisions for the Pay as you go and Grow packages, 3 for the Scale package.

How does the creative research work?
flèche question création publicitaire

It's a thorough process which involves determining the creative angles we want to test and advertising creatives.

How soon can I expect to have my first creatives?
flèche question création publicitaire

At the earliest, within 2 weeks, and for the complete delivery, 3-4 weeks.

Does a Story version count as a creative?
flèche question création publicitaire

No, format variations (feed, story, etc.) are not counted as new creatives. Each of the 8 creatives is available in all necessary formats.

Does a simple text change count as a creative?
flèche question création publicitaire

No, we're flexible, depending on the type of change required.

How long does it take to create?
flèche question création publicitaire

Once the creative strategy plan has been validated, it takes 1 week to receive the 1st creations.

Landing Page Optimization

What kind of verticals do you work with?
flèche question LPO

Lead Generation and eCommerce essentially. But more broadly, as soon as a conversion action is expected, we can create a page built around this objective.

Why create a Landing Page?
flèche question LPO

A product, a service, a specific offer (e.g. bundle), a collection page, a Lead Generation form. Any page for which you expect a specific action and whose design and narrative could be improved.

Which tools do you use?
flèche question LPO

Unbounce and Replo: they bring us the right combination of functionality, design and loading time.

Will I have access to the pages to modify them?
flèche question LPO

Yes, you'll have full access to the pages and can modify them as you wish.

Which pixel can I install on the page?
flèche question LPO

We can install all the pixels associated with your advertising channels.

Why not use my homepage instead?
flèche question LPO

Your homepage is very generic and not developed around a precise objective. It's littered with vanishing points (outbound links) that will distract your prospect from the conversion objective.

Will this page impact my SEO?
flèche question LPO

We can hide the page from search engines. It will be developed on a subdomain (subdomain.domain.com)

How long does it take to get my page?
flèche question LPO

4 weeks on average

What impact does this have on performance?
flèche question LPO

On average, +20% conversion rate. But this depends on each customer's current redirect page quality.

Conversion Rate Optimization

How long does it take to receive my analysis report?
flèche question CRO

3 weeks: we pride ourselves on the quality of our work.

Does your service include the integration?
flèche question CRO

No, we focus on the design. That’s the area that provides the most value.

Will you be making changes to our website?
flèche question CRO

No, we focus on the website analysis. We don’t make any changes.

Do you only work with ecommerce sites?
flèche question CRO

No, if you want to improve your site with a view to conversion, you can work with us.

Site Speed Optimization

Do you modify my site live?
flèche question SSO

No, we're working on a test version and won't release it live until it's ready, with your approval.

Will you remove any features from my site?
flèche question SSO

No, we're just going to make them faster

Do you work with other platforms such as Woocomerce, Prestashop...?
flèche question SSO

Our service is only available for Shopify websites.

How do you measure speed?
flèche question SSO

We use Google's PageSpeed Insights tool, which produces a score out of 100 by taking into account numerous criteria, including the Essential Web Signals that are critical for Google.

I already work with developers, can they do it themselves?
flèche question SSO

Yes, but their results will probably be less good for a longer period of work. Indeed, improving the loading time of a Shopify site requires real expertise.

De quoi avez-vous besoin dWhat do you need from me?e ma part?
flèche question SSO

We'll only need access to your Shopify store theme and applications. There's no need to give us access to sales, orders or customers. Just accept our access request.